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The Alpha Marketing "Out of This World" Guarantee

Warranty and Returns Policy

FULL 12 MONTH WARRANTY ON ALL PRODUCTS:

Buy from us with 100% Total Confidence. All products come with a FULL 12 MONTH WARRANTY (non – commercial use only) - In the unlikely event that a fault should develop….We will pay ALL expenses to either repair or replace the product including ALL FREIGHT to return the item to us and then to resend it back to our customer.

Should you ever need any assistance with your purchase we have a friendly customer services support team that can always help you out. We are only ever an email away.

REFUNDS

We want all our customers to be completely happy with their purchase. We will give all our customers 28 days from the date of delivery to evaluate and return any product, provided it is in good condition and in the original packaging as received. (Please contact us first before returning - we will provide a full refund including postage both ways once the goods are received by us).

If outside of the full 12 month warranty period you feel that you are in any way unhappy with your purchase please contact us to discuss a solution that best suits your needs. We are very approachable and fair and will honour a full refund if requested.
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